Sharing a set of values with customers is one of a brand's most important sources of emotional connection with its customers. I have written before about brands that do this well.
There are a variety of ways to communicate those values, but one powerful way is through brand storytelling, especially if the story is about the founder's vision or legacy. Often, this is found in the "Our Story" section of the "About Us" section on websites.
Here are some good examples of that:
- Newman's Own
- Burt's Bees
- The Body Shop
- Ben & Jerry's
- Warby Parker
- John Deere
- Trader Joe's
I hope these examples help you think through how you might tell an emotionally compelling story about your brand highlighting its origins and its values.