tag:blogger.com,1999:blog-1693123081116518854.post8259313775664616787..comments2024-03-28T03:21:32.109-04:00Comments on Branding Strategy Source: Brands and Outsourced SalesBrad VanAukenhttp://www.blogger.com/profile/14901536149324905438noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-1693123081116518854.post-45365689919186352342020-11-12T10:13:41.810-05:002020-11-12T10:13:41.810-05:00Thanks for writing this great article. i am very h...Thanks for writing this great article. i am very happy to read your post. we also provide <a href="https://advancementtheory.com.sg/" rel="nofollow">Singapore Marketing and Branding Agency</a>. for more information visit on our website.<br /><br />advancementtheoryhttps://www.blogger.com/profile/09119885089122577950noreply@blogger.comtag:blogger.com,1999:blog-1693123081116518854.post-39897425972218359932018-12-12T11:35:12.722-05:002018-12-12T11:35:12.722-05:00Interestingly, I just ran into a similar problem w...Interestingly, I just ran into a similar problem with outsourcing delivery services. I recently ordered a new refrigerator and dryer for my second home from Home Depot. They work through a delivery services company that only seems to be able to reschedule deliveries. And that company works with separate delivery companies in different locations. The delivery company was unable to deliver the appliances to my home because of the size of the truck and the winter road conditions. So they rescheduled the delivery for the following Friday, but no one will be at the house to let them in on that date and the winter road conditions will likely be the same as they previously encountered. When I call Home Depot for help, my call continues to be redirected to the delivery service company, which can only reschedule the delivery within a 30 day window and I am not able to contact the delivery company itself to arrange a delivery that will work for them and for me. I have gotten the runaround and even surly responses from people in the delivery service company who cannot help me. I have tried to cancel the delivery date that will not work for me, but to do this, they indicate they must cancel my order, which is not what I want. This has tarnished my perception of the Home Depot brand. This is an example of an outsourced service that is hurting a brand. Home Depot is unlikely to even be aware of my frustration. And the most likely outcome is for me to cancel my order and perhaps to switch my business from Home Depot to Lowes. Brad VanAukenhttps://www.blogger.com/profile/14901536149324905438noreply@blogger.com